Contact information

PawLyx LTD is an e-commerce business selling pet products, with a focus on pet toys.

If you have a question about an order, delivery, return, product information or product safety, please contact us using the details below.

Company details 

• Company name: PawLyx LTD
• Company registration number: 17175084
• Registered address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

Customer support email:

pawlyx@outlook.com

Customer support hours:

Monday to Friday, excluding public holidays.

We aim to respond to all customer enquiries within 1–2 business days.

Contact form

You can also contact us through the contact form on this website.

Please include your order number if your message is about an existing order.

Product safety contact

For product safety questions or concerns, please contact:

pawlyx@outlook.com